IT Support

We provide a wide range of managed IT support services for all businesses. We have an in-house IT team that is here to help whenever you need it for one low cost monthly payment.

IT Support

We provide a wide range of managed IT support services for all businesses. We have an in-house IT team that is here to help whenever you need it for one low cost monthly payment.

Your IT Support Team

Free Consultation

Remote & On-site Support

Unlimited Telephone Support

Unlimited Email Support

Monitoring & Alerting

Engineer Provisioning

How can Mercantile IT Support help you?

IT Support

Are you having computer issues? Let our team help you get the issue fixed in no time.

Training

Whether you’re a novice or intermediate in computer technology, we can help you learn.

Security

Are your computers and network completely secure? Let’s get your business secured today.

Hardware

Even the smallest issues with hardware can stop your business operating, don’t let it happen.

Websites

If you’re looking for a website for your business, you’ve come to the best place – see our work.

Email

Bring your email systems in-house and let us fully manage them for you, we backup daily – do you?

Phones

Are you ready to move with the times? Get the latest VOIP and cloud based phone technology.

Networking

Do you wish your computers could talk to one another? Share files, projects with one click.

Servers

We create and setup secured servers so our customers can control their entire local networks.

Databases

From design to creation and maintenance, we are creating new databases for customers daily.

Programming

Do you need a custom program built? Whether it’s a small widget or large production – we can help.

Remote Access

Having problems but can’t wait for a call out, let’s get the issued fixed straight away.

Small Business IT Support Packages

Business IT Support

1 to 20 PCs
Unlimited Telephone Assistance
Unlimited Remote Access Support
Local On-site Support
Monthly No-Tie-In Contracts
Ad-hoc Work Undertake

Gold IT Support

20 to 200 PCs
Unlimited Telephone Assistance
9am-5pm Weekdays
Unlimited Remote & Regional Onsite Support
Dedicated IT Manager
Fully Managed Backup

Platinum IT Support

40 to 200 PCs
Unlimited Telephone Assistance
24/7 Monitoring & Management
Unlimited Remote & Onsite Support
Dedicated IT Manager
Fully Managed Backup

Prices from only £30 per month

Cloud based solutions

Cloud computing is one of the important trends shaping technology for the business market today. Cloud solutions enable you to manage your IT requirements using resources via the internet rather than through a local computer or server.

Cloud computing can:

Increase flexibility – add and reduce computer resources as required

Greater accessibility – access systems from anywhere using PCs, laptops or mobile devices

Reduce capital expenditure – no requirement to invest in expensive server hardware and software

Lower support costs – cloud based systems often require less support as the infrastructure provider takes care of some of this as part of the service

Ready to get started?

Simply fill in your details below and one of our IT technicians will call you back today to see how we can help.